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Site Reliability Engineer

JOB TITLE: SITE RELIABILITY ENGINEER

LOCATION: MUMBAI, INDIA

OUR STORY:

Saavn is the world’s largest South Asian focused music streaming service with millions of monthly active users. We are 150 entrepreneurs, across New York, California, Mumbai, Gurgaon, and Bangalore, who help music lovers access, discover, and listen to their favorite music across all languages and genres. We blend digital technology, data analysis (which we have affectionately coined Music Science), and a strong, fearless business acumen to reach all corners of the globe.

Through partnerships with Apple, Google, Facebook, Twitter, and Shazam - to name a few - Saavn reaches more music fans than any other South Asian service. Our award-winning mobile products, partnerships, and thought leadership have been featured in some of the world’s leading publications, such as The New York Times, Forbes, The Wall Street Journal, The Economic Times, The Times of India, CNBC, and many more. We are well-funded by some of the world’s most successful institutional investors and global media companies, including Tiger Global Management, Bertelsmann, Steadview Capital, Liberty Media, Mousse Partners, Quilvest, and a number of strategic individuals. Beyond investing, these are advisors and supporters of our vision, our passion, and our collective ability to deliver a revolutionary music experience as the leader in India. 

OUR CULTURE: 

At Saavn, we ignite passion and performance to work towards a collective goal: building a mobile entertainment ecosystem and the best possible music experience for hundreds of millions of people. From in-office performances by some of the world’s most beloved musicians to opportunities for international travel, Saavn offers a dynamic and unconventional work environment. We believe creativity and technology blend together like sweet melodies. When you choose Saavn, you join a diverse world of high-caliber techies, artists, and inventors, hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr, MSN, and NDTV. We are amongst the few digital companies that provide tremendous opportunities for high-tech work in Mumbai, that one would have to otherwise seek in Silicon Valley.  Our value-based, people-first work culture is about empowering every individual on our global team to be a catalyst for change in this dynamic digital world. Every day is an opportunity to bring your thinking to life, and to expand, learn, and grow. No idea is left unconsidered. No voice is left unheard. 

ROLE:

We’re looking for a seasoned Site Reliability Engineer to ensure Saavn is fast, reliable, and available for tens of millions of users. You will work in a closely-knit team to proactively monitor and improve end-to-end system performance, identify bottlenecks, and potential failures. You will report to the innovative and (at least in our opinion) witty CTO.

RESPONSIBILITIES:

  • Ensure our platform exceeds goals for availability, capacity, efficiency, scalability, and performance
  • Diagnose and resolve latent and systemic reliability issues across stack: application and network
  • Participate in a 24x7 rotation for production issue escalations
  • Proactively monitor and improve end-to-end system performance, identify bottlenecks, and potential failures
  • Develop and maintain scalable alerting tools for debugging and monitoring
  • Own all production infrastructure, deployment, upgrades, and patches

REQUIREMENTS:

  • Masters or Bachelors in Computer Science or Electrical Engineering (or equivalent)
  • At least 3 years of hands on experience with site operations
  • Aptitude to independently learn new technologies
  • Expert-level Linux system administration skills
  • Experience managing very large-scale, public-facing websites
  • Understanding of all the infrastructure pieces and protocols needed to make big sites work
  • Mongo, MySQL, Memcached, etc. administration skills a huge plus
  • Fanaticism about automation
  • Shell scripting and high-level language expertise
  • EC2/AWS expertise a plus

BENEFITS AND PERKS:

At Saavn, we blur work and play, and you get all the perks of a global company.  You will get to work with a dynamic group of entrepreneurs, who are delivering results and working zealously across time zones to make a difference in the way the world experiences music.  We love what we do, and we think you will too.

  • Group Mediclaim
  • Fun Fridays
  • Flexible vacation policies
  • Free healthy (and unhealthy) lunches & snacks
  • Saavn-sponsored team outings
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