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Associate Manager -Subscriptions (Consumer Pay)

OUR STORY:

JioSaavn is South Asia’s leading music streaming service. We are over 200 entrepreneurs, across New York, California, Mumbai, Gurgaon, and Bangalore, who help music lovers access, discover, and listen to their favorite songs across languages and genres. In early 2018, a merger between JioMusic and Saavn was announced; creating a combined entity valued at over $1 billion.

We blend digital technology, data analysis (which we have affectionately coined Music Science), and a strong, fearless business acumen to reach all corners of the globe. Through partnerships with Apple, Google, Amazon, Facebook, Twitter and Shazam - to name a few - JioSaavn reaches more music fans across the world. Our award-winning mobile products, partnerships, innovations and thought leadership have been featured in some of the world’s leading publications, from The New York Times, to The Wall Street Journal, The Economic Times to Forbes, and many more. We are well-funded by some of the world’s most successful institutional investors and global media companies as well as a number of strategic individuals. Beyond investing, they are advisors and supporters of our vision, our passion, and our collective ability to deliver a revolutionary music experience as the leader in India.

OUR CULTURE:

At JioSaavn, we ignite passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. Our default mode is that of perpetual innovation. Together, we form a concerted rhythm that goes beyond borders. We don't just go with the flow, we create it.

JioSaavn offers a dynamic and unconventional work environment, full of fun wholesome experiences – from in-office performances by some of the world’s most beloved musicians to opportunities for international travel. We believe creativity and technology blend together like sweet melodies. When you choose JioSaavn, you join a diverse world of high-calibre techies, artists, and inventors hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr, MSN, and NDTV. We are one of the few digital companies to provide employment opportunities that meet the Silicon Valley benchmark – right here in Mumbai! Figures, since we’ve got Silicon Valley covered, too.

Our value-based, people-first work culture is about empowering every individual in our global team to be catalysts for change in this dynamic digital world. Every day is an opportunity to bring your vision to life, and to expand, learn and grow. No idea is left unconsidered. No voice is left unheard.

With listeners speaking multiple languages in almost every country in the world, we like to think we have the most diverse user base on the planet. This has only been made possible because of the value we place on radical inclusivity in our offices across the globe. We believe different is wonderful, and what sets us apart is also what brings us closer. JioSaavn prides itself on being an equal opportunity employer. We have committed ourselves to creating a safe environment with fair and equal access and opportunities, sans discrimination. We encourage everyone to be open to experiences and perspectives beyond their normal; divergent thinkers create differentiated products, and even better music.

If our vibe matches with yours, we'd love to hear from you.

ROLE & RESPONSIBILITIES:

As an Associate/Manager Subscriptions Growth in the Consumer Pay Team, you’ll play an integral part in the effective implementation of the JioSaavn Pro Global Subscription strategy.

You’ll join a fast-paced environment and cross-functional team, where you will assist in brand-building initiatives of a broad range and serve as an overall ambassador of the JioSaavn Pro brand. This role will report into Associate Director- Acquisition and Retention

What You’ll Do:

  • You will create channel strategies and with different channel managers for taking the campaign live across each channel like push notifications, emails, SMS, in-app and paid
  • You will be responsible for executing all initiatives around pro subscriptions across the globe, this will include everything from up selling and cross-selling, creative refreshes and overall channel improvements, churn management, etc.
  • You will be required to work closely with Growth Managers to understand the goals and audience for every campaign; 
  • Experiment and track the performance of active campaigns across each channel at a daily level and troubleshoot as needed
  • Work with Analytics to ensure we target the appropriate audience in each campaign
  • Prepare weekly and monthly campaign performance reports

REQUIREMENTS:

  • 2-3 years of work experience in an operational role involving task planning and execution in an online consumer business or a creative agency 
  • Experience working with multi-channel campaigns across email, push, in-app, web display ads, direct mail, etc.
  • Excellent communication skills. You can work cross-functionally with various types of teams.
  • Razor-sharp attention to detail with an interest in defining and improving operational processes.
  • Flexibility to accommodate emerging responsibilities and last-minute changes, but ability to push back when necessary.
  • An ability to own and manage the execution of campaigns from front to back, including taking the initiative to troubleshoot errors, and assess and initiate improvements to the execution process.

 

BENEFITS AND PERKS:

At JioSaavn, we blur work and play, and you get all the perks of a global company.  You will get to work with a dynamic group of entrepreneurs, who are delivering results and working zealously across time zones to make a difference in the way the world experiences music.  We love what we do, and we think you will too.

  • Work days: Monday to Friday (weekends off)
  • Group Mediclaim
  • Fun Fridays 
  • Flexible vacation policies
  • Free healthy (and unhealthy) lunches & snacks
  • JioSaavn -sponsored team outings
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