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Operations Manager

JOB TITLE: OPERATIONS MANAGER 
LOCATION: NEW YORK, NY

OUR STORY:

JioSaavn is South Asia’s leading music streaming service. We are over 200 entrepreneurs, across New York, California, Mumbai, Gurgaon, and Bangalore, who help music lovers access, discover, and listen to their favorite songs across languages and genres. In early 2018, a merger between JioMusic and Saavn was announced; creating a combined entity valued at over $1 billion. 

We blend digital technology, data analysis (which we have affectionately coined Music Science), and a strong, fearless business acumen to reach all corners of the globe. Through partnerships with Apple, Google, Amazon, Facebook, Twitter and Shazam - to name a few - JioSaavn reaches more music fans across the world. Our award-winning mobile products, partnerships, innovations and thought leadership have been featured in some of the world’s leading publications, from The New York Times, to The Wall Street Journal, The Economic Times to Forbes, and many more. We are well-funded by some of the world’s most successful institutional investors and global media companies as well as a number of strategic individuals. Beyond investing, they are advisors and supporters of our vision, our passion, and our collective ability to deliver a revolutionary music experience as the leader in India.

OUR CULTURE:

At JioSaavn, we ignite passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. Our default mode is that of perpetual innovation. Together, we form a concerted rhythm that goes beyond borders. We don't just go with the flow, we create it.

JioSaavn offers a dynamic and unconventional work environment, full of fun wholesome experiences – from in-office performances by some of the world’s most beloved musicians to opportunities for international travel. We believe creativity and technology blend together like sweet melodies. When you choose JioSaavn, you join a diverse world of high-calibre techies, artists, and inventors hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr, MSN, and NDTV. We are one of the few digital companies to provide employment opportunities that meet the Silicon Valley benchmark – right here in Mumbai! Figures, since we’ve got Silicon Valley covered, too.

Our value-based, people-first work culture is about empowering every individual in our global team to be catalysts for change in this dynamic digital world. Every day is an opportunity to bring your vision to life, and to expand, learn and grow. No idea is left unconsidered. No voice is left unheard.

With listeners speaking multiple languages in almost every country in the world, we like to think we have the most diverse user base on the planet. This has only been made possible because of the value we place on radical inclusivity in our offices across the globe. We believe different is wonderful, and what sets us apart is also what brings us closer. JioSaavn prides itself on being an equal opportunity employer. We have committed ourselves to creating a safe environment with fair and equal access and opportunities, sans discrimination. We encourage everyone to be open to experiences and perspectives beyond their normal; divergent thinkers create differentiated products, and even better music.

If our vibe matches with yours, we'd love to hear from you!

ROLE:

JioSaavn is seeking an energetic Operations Manager to join our global team! You will be responsible for managing the office and all local operations. This role reports directly to the Senior Manager of Human Resources.

NOTE: This is full time position from 10:00 am – 6:00 pm, Monday – Friday. Candidate must be open to work from 10:00 am – 7:00 pm on a certain day(s) to accommodate the needs of our business. This is not a remote role.

RESPONSIBILITIES:

  • Expected to be available in the office from 10:00 am to 6:00 pm
  • Prepare monthly spending reports for Finance providing all necessary receipts and maintaining list of recurring charges
  • Manage relationships with vendors, service providers and landlord; ensuring that all items are invoiced and paid on time
  • Coordinate Business Visas for employees
  • Coordinate with team leads on all office equipment requests and purchases
  • Manage contract and price negotiations with office vendors and service providers
  • Ensure physical and electronic filing systems are maintained and current
  • Ensure security, integrity and confidentiality of data
  • Assist in coordinating, reaching out and calendar managing via internal scheduling system for recruitment candidates
  • Flexibility and willingness in covering administrative tasks and duties
  • Able to lift and carry up heavy packages up to 20 lbs. without any help

REQUIREMENTS:

  • Bachelor’s Degree in Human Resources, Business Administration, or similar
  • 3-4 years of office manager experience in a global company setting
  • Experience in using Apple products, Microsoft Word, Google Sheets, Google Docs, Adobe Acrobat and Google Drive
  • Strong business acumen, including problem-solving skills, critical thinking, and self-initiative
  • Excellent analytical, strong persuasion and conflict resolution skills
  • A strategic-thinker and a good listener who is approachable
  • Solid organizational skills and strong attention to detail
  • A proven track record in a global teamwork setting
  • Excellent communications skills including ability to communicate clearly, professionally, both verbally and written, and at a level suitable for a variety of audiences
  • Highly collaborative, energetic and flexible individual with the ability to prioritize and multitask
  • Excellent leadership, problem solving, project management and presentation skills
  • Work effectively and relate well with others; maintain effective and constructive working relationships

BENEFITS AND PERKS:

At JioSaavn, we blur work and play, and you get all the perks of a global company.  You will get to work with a dynamic group of entrepreneurs, who are delivering results and working zealously across time zones to make a difference in the way the world experiences music. We love what we do, and we think you will too.

  • Premium health coverage (medical, dental, and vision)
  • Discounted gym membership  
  • 401K matching contributions
  • Flexible vacation policies
  • Free healthy (and unhealthy) lunches, snacks, and drinks
  • JioSaavn-sponsored team outings

 

WE ARE PROUD TO BE AN EEO EMPLOYER M/F/D/V

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