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Associate Manager - Account Management

JOB TITLE: ASSOCIATE MANAGER - ACCOUNT MANAGEMENT

LOCATION: BANGALORE, INDIA

OUR STORY:

Saavn is South Asia’s leading music streaming service with over 22 million active million users. We are 200 entrepreneurs, across New York, California, Mumbai, Gurgaon, and Bangalore, who help music lovers access, discover, and listen to their favorite songs across languages and genres. In early 2018, a merger between Jio Music and Saavn was announced; creating a combined entity valued at over $1 billion. 

We blend digital technology, data analysis (which we have affectionately coined Music Science), and a strong, fearless business acumen to reach all corners of the globe. Through partnerships with Apple, Google, Amazon, Facebook, Twitter and Shazam - to name a few - Saavn reaches more music fans across the world. Our award-winning mobile products, partnerships, innovations and thought leadership have been featured in some of the world’s leading publications, from The New York Times, to The Wall Street Journal, The Economic Times to Forbes, and many more. We are well-funded by some of the world’s most successful institutional investors and global media companies as well as a number of strategic individuals. Beyond investing, they are advisors and supporters of our vision, our passion, and our collective ability to deliver a revolutionary music experience as the leader in India.

OUR CULTURE:

At Saavn, we ignite passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. Our default mode is that of perpetual innovation. Together, we form a concerted rhythm that goes beyond borders. We don't just go with the flow, we create it.

Saavn offers a dynamic and unconventional work environment, full of fun wholesome experiences – from in-office performances by some of the world’s most beloved musicians to opportunities for international travel. We believe creativity and technology blend together like sweet melodies. When you choose Saavn, you join a diverse world of high-calibre techies, artists, and inventors hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr, MSN, and NDTV. We are one of the few digital companies to provide employment opportunities that meet the Silicon Valley benchmark – right here in Mumbai! Figures, since we’ve got Silicon Valley covered, too.

Our value-based, people-first work culture is about empowering every individual in our global team to be catalysts for change in this dynamic digital world. Every day is an opportunity to bring your vision to life, and to expand, learn and grow. No idea is left unconsidered. No voice is left unheard.

With listeners speaking multiple languages in almost every country in the world, we like to think we have the most diverse user base on the planet. This has only been made possible because of the value we place on radical inclusivity in our offices across the globe. We believe different is wonderful, and what sets us apart is also what brings us closer. Saavn prides itself on being an equal opportunity employer. We have committed ourselves to creating a safe environment with fair and equal access and opportunities, sans discrimination. We encourage everyone to be open to experiences and perspectives beyond their normal; divergent thinkers create differentiated products, and even better music.

If our vibe matches with yours, we'd love to hear from you.

ROLE:  

Saavn is seeking an Associate Manager - Account Management to join our team of talented Advertising professionals. You will play a key role in the success of the Ad Platform & Brand Solutions groups, collaborating both internally and externally. This role will be responsible for developing, shaping and analyzing Brand Solution strategies to drive account growth. You will also manage in-app advertising programs and custom advertising implementations, ultimately ensuring 100% delivery and invoicing of all campaigns assigned.

This opportunity will allow you to apply your advertising expertise to identify and implement new solutions within Saavn’s ad serving technology.

RESPONSIBILITIES:

  • Manage client relationships and deliver superior customer service
  • Conceptualize creative strategies and pro-actively provide ideas - act as a strategic partner to the business
  • Assist Brand Solutions teams in creating and delivering solutions pitch and collaborate with the them to help accounts adopt best practices
  • Manage agency/clients digital communication campaigns, content development and help in achieving business goals
  • Manage pacing, optimization, and reporting of ad campaigns and work directly with clients to collect, test and troubleshoot all creatives and tags 
  • Monitoring and reporting in a timely delivery of solutions
  • Manage client relationship & expectations and ensure organic business growth
  • Combine data analytics, campaign results and client feedback to configure, operate, and optimize campaigns to meet client objectives
  • Ensure timely billing and collections
  • Deliver campaign case studies and reports to clients summarizing performance
  • Coordinate with Brand Solutions on development of renewal strategies based on client/program insights
  • Represent a knowledgeable, efficient, and professional image of Saavn to our clients by handling business with a respectful and professional demeanor

REQUIREMENTS:

  • 3+ years of advertising(preferably digital) experience of handling client relationships
  • Deep understanding of how agencies plan, buy, and measure performance of Digital, TV, Radio and Programmatic advertising campaigns 

  • Creative, “out of the box”, thinker with strong analytical, decision-making, and problem solving skills
  • Advanced proficiency in Excel and PowerPoint/Keynote
  • Excellent communications skills including ability to communicate clearly, professionally, both verbally and written
  • Team player, with a willingness to jump in to assist team when needed

BENEFITS AND PERKS:

At Saavn, we blur work and play, and you get all the perks of a global company.  You will get to work with a dynamic group of entrepreneurs, who are delivering results and working zealously across time zones to make a difference in the way the world experiences music.  We love what we do, and we think you will too.

  • Group Mediclaim
  • Fun Fridays
  • Flexible vacation policies
  • Free healthy (and unhealthy) lunches & snacks
  • Saavn-sponsored team outings
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